Ambur rocks!
I have been using Ambur for almost 1 year. We do breakfast and lunch only 7 days a week. Setting up the menu takes careful thought. The best way for set up is to keep a months worth of orders handy to help with the modifiers. To set up the system was a breeze with all apple products. Running live went very smooth. We have had a few small issues that the Ambur Team has been very responsive to. They are eager to help and take the time to listen. At this time there is no way to do a register pay-out, or manually key in a credit card, but I have been assured that it will come in an update. I would say that the most difficult thing that we have had to deal with are the customers. Change is difficult for many. They think that the servers are texting. I have put out a letter explaining the new system and that seems to have helped. The kitchen loves the less traffic and not having to decipher handwriting. I am excited about this and looking forward to the updates to come.
We went live with AMBUR the week prior or Labor Day which is a busy week. I kept the old cash register on the counter - just in case- I never needed it! No one on the staff is a techie and they were all nervous. After 2 hours, most of the fitters were gone and at day 3 the cash register was retired after 15 long years!
The AMBUR team responds quickly to all emails and phone calls (during their operating hours). They have been very receptive to options that I feel are important to my business. We are a very, very busy little diner and this system ROCKS!! Thanks TEAM AMBUR!
Im not sure why Rick7872 would say that he hasnt been able to get ahold of anyone. To CrockPot2013, if you had problems disconnecting from the hub, you either have your hub too far away or there is interference. Yes, occasionally we have a hub issue, but it is quickly resolved by restarting the router.
NYBonnie about
Ambur - point of sale (POS)