Ambur - point of sale (POS) App Reviews

DO NOT BUY!!! They released ambur 2.0 on Monday which is completely a junk. None of my computer can connect to Hub, cause huge problem for the restaurant. Called ambur so many times nobody will answer the phone, all they do just tell us on their blog is the fixed version has been send to Apple. Really? Until Friday still not fix . Unbelievable, how can you do that to your customers. We have hundreds of hunger customers come to the door. Do you know how angry they are if they can not get their food on time? Shame on you

This version will run. But Is still full of bugs, inconsistent design, poor programing. Some examples are: Random crashes and freezes on the hub and clients. Excruciating long load times of the customer database, searches take even longer. Very poorly designed payment screen, have to scroll and search for amounts and balance. Table number replaced by order number randomly. I would not recommend this software to anyone. As customers, one should not be paying $1000 and risking their business to be Amburs beta testers.

We have been using this POS for almost a year now and it has works very well. It is very easy for our servers to use and understand. When they updated it to 2.0 there were some issues that caused some major problems but they got them taken care of and now it works great with 2.02. Im not worried about anymore problems like that happening with any future updates. The best thing about this app is that they will be updating it often to add more features so it will always be getting better and staying up to date. Looking forward to the next update!!

Ambur POS is an inexpensive way for my 50 seat restaurant to operate. It doesnt have all the bells and whistles of Micros, or and other PC based pos. However, its fairly efficient and covers all of you necessary bases when it comes to being a full service restaurant. Id say the main issues are speed, and the layout is a little counterintuitive. You can link other devices to your main device instead of paying for a brand new license for each device. While this is an amazing cost effective feature, it is a little buggy and not super reliable. Overall Ambur is great for smaller, cost conscious restaurants. Their IT and support staff are very friendly, and super helpful.

This is actually a good product when working correctly. Seems after we recover from one update filled with glitches we are thrown another. I have learned my lesson now to wait a couple weeks after new updates to see whats up. So far new update has at least 4 glitches my staff has pointed out. The worse part is the frustration of these glitches showing themselves in the middle of a busy service. Some glitches can cost me $$ especially when calculations arent performed properly or mysterious orders and items completely disappearing. You want to ask yourself. DO THEY REALLY TEST THESE BEFORE RELEASE

This company started with people that dont know what they are doing and are learning as they make many costly mistakes. Their mistakes will cost your business money and Ambur will do nothing more than apologize. They have made so many mistakes that now they have a 24/7 help center costing you $600 a year to use. Great idea Ambur! Try free help if you keep screwing people over. Dont buy at this time. Wait to see if the company is in business in a year and they may have figured things out by then. If they do figure it out, Im sure they will be as expensive as any other POS system. Ive had the system about a year and the costs are trending upwards.

The search bar and add customer button disappeared from the the customer tab, no longer able to add customer to orders. Auto logout from Ambur after resume from sleep, have to reconnect and login. Wheres the quality control?

As previous review I mentioned the misprint kitchen tickets and occasional hub disconnections. After I updated out iPad to iOS 8.1 and Ambur 2.1.1, the system is 95% rock solid; a few hiccups once in a while but it does not interrupt the service. I am giving Ambur 5 stars for its best price, enough features (dont need other bells and whistles) and reliability. Im happy now I chose Ambur.

Amazing! Easy and quick to set up and exactly what I was looking for.

Caution, the app can be sluggish and hang at times. I wish ambur wouldnt release these upgrades before theyre ready.

Ambur POS is a powerful and easy to learn system. It has all the features and functionality a restaurant or bar needs (table mapping, delivery, reservations, etc). Its built-in business tools, like payroll and cost analysis, are amazing. Customer Support is helpful & polite. I love that it works on both iPads and iPhones with unlimited licenses!

Ambur POS is a powerful and easy to learn system. It has all the features and functionalities a restaurant or bar needs (table mapping, delivery, reservations, etc). Its built-in business tools, like payroll and cost analysis, are amazing. Customer Support is helpful & polite and work hard to answer any questions I have. I love that it works on both iPads and iPhones with unlimited licenses!

Very very very slow system. Updates take around 6 months when they say it will be ready in a week. Before they got bought out they were good now its not worth the hassle..

Great app.

Support is via email only, so thats the first issue. Most of their responses only refer you back to the online articles or videos. If you have a problem not addressed there then youre SOL because then they have no idea how to fix it. "Try powering down your device and restarting it" is the most common reply! Absolutely the worse customer support ever! A restaurant POS that doesnt allow for an easy comp??? 4 hours to receive a password reset email?? Menu items that just disappear after being used for two days???? Save your money and just go back to aloha, or micros! Theres a reason why no big names are using any of these iPad based systems!!